Doordash Acceptance Rate Lawsuit. Answered february 27 2019 driver former employee colorado. That s not true either. The acceptance rate is the percentage of delivery you accept.
My completion rate was an excellent 96 my customer rating was an excellent 4 83 which was way above average for my market. They fraudulently deactivated my account because my acceptance rate was 17 despite their stated policy of never deactivating drivers for low acceptance rates. Doordash is starting to crack down on extremely late deliveries. It s a paper trail to protect their rear ends.
A judge deemed that since dashers were independent contractors you cannot be deactivated because of a low acceptance rate.
They didn t lose the case it was a settlement agreement. My acceptance rate is going to drop faster than the stock market in march. They can add that to your contract violations. You cannot participate to doordash reward program and doordash drive if you have an acceptance rate. If i have any doubt that i can get out of a restaurant in a reasonable amount of time i m not even going to try.